- 01Type of work performed
- Carriers draw a hard line between general maintenance and service work versus remodeling. Describe both the typical scope and the occasional larger project. The combination sets GL class codes, completed operations exposure, and which insurers may consider the account.
- 02Service and repair vs. remodeling split (%)
- This percentage can affect class codes, available options, and price. A business earning most of its revenue from small maintenance calls has different needs than one regularly completing major bathroom remodels. State the split accurately.
- 03Annual payroll
- total and by task type — Payroll drives WC premium. The allocation between class codes for carpentry, drywall, maintenance, and other task categories must be documented before the audit examines it. Total payroll plus task breakdown both matter.
- 04Employee count and structure
- Headcount affects workers comp, GL pricing, and how helpers are classified. Accurately distinguish employees from independent subcontractors because misclassification can create regulatory, audit, and claim problems.
- 05Tools and equipment value
- Current replacement value of the portable tool inventory sets the inland marine limit. Years of additions and upgrades mean many contractors are underinsured relative to what they actually own. State current value, not the estimate from the first policy.
- 06Number and use of vehicles
- Vehicle count, use, and ownership or lease status all affect commercial auto structure. Whether the van regularly carries tool inventory also matters — it shapes how auto and inland marine are written together.
- 07Residential property values in typical work areas
- A property damage claim inside a high-value home involves more expensive surrounding property than the same incident in a modest residence. Carriers ask where you work because flooring, cabinetry, and appliances in luxury properties cost more to address.
- 08Contractor license status
- License type and current status can affect which insurers may consider the business, the scope of GL coverage, and Workers' Comp eligibility in some states. Work performed without a required license may limit available options or create coverage concerns.
- 09Prior loss history (last 3-5 years)
- Property damage claims from occupied homes and completed operations claims from repair and remodeling work are the most relevant loss types here. Undisclosed losses create audit and coverage risk at the worst time.
- 10Certificate requirements from property managers, HOAs, or other clients
- Know what endorsements, minimum limits, and wording each client requires. The policy needs to reflect those obligations before the first certificate is issued, not after it's rejected.