Premises injury — customer or visitor
A customer at a retail location slips on a wet floor near a recently mopped aisle, gets hurt, and brings a bodily injury claim against the business. GL can respond to the medical costs and legal defense expenses, subject to the policy's terms and applicable limits. Premises claims like this are among the more common GL exposures if you have public-facing locations. Defense costs can be significant even when the incident looks straightforward. The injured party's attorney weighs the injury — and whether you had adequate warning and maintenance practices in place.