Privacy Policy

1. Who We Are

Blue Lagoon Insurance Services, LLC is a licensed independent commercial insurance agency.

• California License: 0M74955
• Nevada License: 3983946
• Arizona License: 3003332484
• Texas License: 2966873
• Florida License: L120266

2. Information We Collect

Information you provide directly

When you submit a quote request or any other form on this site, or email us a certificate of insurance request or other service request, you may provide:

• Your name and the name of your business
• Phone number and email address
• Business address and mailing address
• State of operations
• Business type, operations description, and industry
• Payroll, employee count, vehicle information, property information
• Driver information (name, license, history)
• Federal Employer Identification Number (FEIN) or Social Security Number, where required for insurance applications
• Loss history and prior insurance information
• Contract requirements and certificate holder details
• Any other details you include in a free-text field or file upload

We only use this information to review your insurance request. We do not use your submission to build marketing profiles, sell to third parties, or contact you for purposes unrelated to your request.

Information collected automatically

When you visit this site, we may automatically collect technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring URL

This information is collected through cookies and similar technologies. See Section 5 for details on how to manage your cookie preferences.

3. How We Use Your Information

We use the information you provide to:

• Review your commercial insurance request
• Identify appropriate coverage options and carrier markets
• Contact you with follow-up questions about your request
• Prepare and submit insurance applications on your behalf
• Manage active policies, renewals, endorsements, and service requests
• Issue certificates of insurance and process certificate of insurance holder requests
• Comply with insurance regulatory requirements in the states where we are licensed
• Respond to your questions and service requests

We may also use automatically collected technical data to understand how visitors use this site and to improve its performance and content.

4. How We Share Your Information

We share your information only as needed to provide insurance services or as required by law.

Insurance carriers and underwriters

To obtain quotes and place coverage, we share the information you provide with insurance carriers, underwriters, managing general agents, and wholesale brokers who may be able to offer coverage for your account.

Payment processors

If premium payment processing is handled through a third-party service (such as ePayPolicy), your payment information is transmitted to that processor subject to their own privacy practices. We do not store payment card numbers.

Service providers

We may use third-party vendors who help operate this website, host our systems, or support our business operations. These vendors are contractually required to protect your information and may not use it for their own purposes.

Legal requirements

We may disclose your information if required by law, regulation, court order, or to protect the rights, safety, or property of BLIS, our clients, or others.

We do not sell your personal information to third parties. We do not sell, rent, or trade your personal information for marketing purposes.

5. Cookies and Tracking Technologies

This site uses cookies. Cookies are small text files stored in your browser that help the site function and, with your consent, help us improve the experience.

Cookie categories used on this site

• Necessary: These cookies are required for the site to work. They handle navigation, form security, and session state. They are always active and cannot be turned off.
• Analytics: With your consent, analytics cookies help us understand how visitors use this site — which pages are visited, where traffic comes from, and what content is most useful. This data is aggregated and does not identify you personally.
• Marketing: With your consent, marketing cookies may be used to measure the effectiveness of advertising and to show relevant content on other platforms. No marketing tracking is currently active on this site. This preference will apply if marketing tools are added in the future.
• Preferences: With your consent, preference cookies remember choices you make on the site, such as display settings or saved form progress.

You can manage your cookie preferences at any time by clicking Cookie Settingsin the footer of this site. Choosing “Reject Non-Essential” limits cookies to Necessary only. Your preference is stored and respected on future visits.

No third-party analytics or ad tracking fires before you grant consent.

6. Data Retention

We retain personal information for as long as necessary to:

• Provide the insurance services you requested
• Comply with insurance regulatory recordkeeping requirements
• Resolve disputes and enforce our agreements
• Meet applicable legal obligations

Insurance records are typically retained for a period of years as required by state insurance regulations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data Security

We use reasonable technical and organizational measures to protect your information, including encryption of data in transit (SSL/TLS) and access controls on internal systems.

No method of data transmission or storage is completely secure. While we take the protection of your information seriously, we cannot guarantee absolute security. If you believe your information has been compromised, contact us at service@blisins.com.

8. Children’s Privacy

This site is intended for business owners and their authorized representatives. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through this site, contact us at service@blisins.com and we will take steps to delete it.

9. California Residents — CCPA/CPRA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions (such as information needed to complete a transaction or comply with a legal obligation).
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising. You may submit a request to confirm this at any time.
• Right to Limit Use of Sensitive Personal Information: We collect sensitive personal information (such as FEIN, SSN, and driver information) only as necessary to process insurance requests. You may request that we limit use of sensitive personal information to the purposes specified in the CCPA.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To submit a California privacy request: Email service@blisins.comwith the subject line “California Privacy Request” or call (818) 306-8333. We will respond within the timeframe required by law. We may need to verify your identity before fulfilling the request.

10. Other State Residents

Residents of Nevada, Arizona, Texas, Florida, and other states may have privacy rights under their respective state laws. We are committed to responding to privacy requests from residents of all states where we do business. Contact us at service@blisins.com to submit a request.

11. Links to Other Sites

This site may contain links to third-party websites (for example, carrier portals or payment processors). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page. Continued use of this site after a change constitutes your acceptance of the updated policy.

13. Contact

For privacy questions, requests, or concerns: